Shipping and Delivery Policy
Master Mobile X · Effective 1 December 2026
We deliver across Pakistan through TCS, Leopards, Call Courier, BlueEx, M&P, Pakistan Post. This page explains when and how your order arrives.
Order confirmation
We confirm cash-on-delivery and guest orders by phone or WhatsApp before dispatch. Please keep your phone available after ordering. Orders we cannot confirm may be cancelled.
Delivery times
| Area | Estimated time |
|---|---|
| Kasure | 1-2 working days |
| Major cities | 2-4 working days |
| Other areas | 4-7 working days |
Times count from order confirmation, exclude Sundays and public holidays, and are estimates. Delays can happen with couriers, weather or public events.
Delivery charges
The delivery charge depends on your province and city. It is shown at checkout before you place the order.
| Province | Delivery charge | Free delivery on orders of |
|---|---|---|
| Punjab | Rs 300 | Rs 5,000 |
| Sindh | Rs 300 | Rs 5,000 |
| Khyber Pakhtunkhwa | Rs 300 | Rs 5,000 |
| Balochistan | Rs 300 | Rs 5,000 |
| Islamabad Capital Territory | Rs 250 | Rs 5,000 |
| Azad Jammu and Kashmir | Rs 250 | Rs 5,000 |
| Gilgit-Baltistan | Rs 250 | Rs 5,000 |
Some cities have a different charge. The exact amount for your city is shown at checkout.
Tracking
You can follow your order on our Track order page with your order number and phone number. Guest customers can also use the private link we send them.
If you are not available
The courier will try 2 times. After that the parcel may be returned to us, and we will contact you to arrange redelivery, which may carry a charge.
Damaged or wrong parcel
If the parcel looks damaged on arrival, tell the courier and contact us the same day with photos. See our Return and Refund Policy.
Contact
[email protected] · +92 300 8491383 · Liberty Mobile Market, Allahabad, Pakistan